According to study, “Global Community Software Market Size study, by Type (On-Premises, Cloud-Based), by Application (Personal, Enterprises, Others) and Regional Forecasts 2018-2025” some of the major companies that are currently working in the global community software market are Salesforce.com, Magentrix, Next Wave Connect, Zendesk, Cypher eXo Platform, Worx, Telligent Systems, VeryConnect, MangoApps, Quip, Small World Labs, Vanilla, Hivebrite, Socious, Higher Logic, Raklet, Answerbase, Webligo Developments, Jostle, Yotpo, Forumbee, Jive, Yourmenmbership, Lithium Communities, CMNTY Platform, Insightrix Communities, ONEsite, QuestionPro Communities, AnswerCart, Toucan Tech, Chaordix, Zoho Connect, Kavi, Memeni, Adobe, AnswerHub, Mobilize, VERINT, TidyHQ.
The community software allows users to interact & share data. It is also known as social software which is collaborated with software & groupware. It is generally connected with individuals who are not actually located in the same place but instead work mutually online. It assists businesses in managing, initiating, and computing the efficiency of online communities in a crack to strive for continuous improvement (for providing the most importance to the customer). It offers many key advantages such as organic feedback increase in brand awareness, providing a forum for discussion or the feedback regarding services or the product growth followed by rise in the customer base, companies that can easily be connected with customers, and rich data source can be obtained and so on. Some of the major online community software platforms are XenFORO, bbPress, vBulletin, Vanilla Forums and MyBB and many others.
Based on the communities, the global community software market is segmented into Business to consumer (B2C), internal business tools, Consumer to Consumer (C2C) and Business to Business (B2B). B2C includes capabilities such as forums& discussion boards, group or chapter management and branded blog or news. Internal business tools which includes talent referral, employee directory, opinion surveys & polls and wikis. The C2C segment includes private messaging, member profiles and content management. The B2C segment includes document sharing, product or service videos, business profiles and the sponsorship tools.
Based on type of deployment market is segmented into cloud-based and on-premises. Based on the type, market is defined as private community software, public community software and hybrid community software. Based on associated features, the market is segmented into blog creation & management, media libraries, content management, member management, gamification or the crowd-sourcing, reporting & analytics and the event management many others. Based on the services, market is segmented into website operations, educational/research & training services, software development services, software management services, associated online support services, technology management services and other underserved communities. Based on the application, the market is segmented into enterprises, personal and others.
The global community software market is driven by the rising innovation in cloud-based service and increasing adoption of the community software. However, one of the key hampering factors of the market includes the data security & the privacy concern.
Globally, North American region holds major market share in terms of value owing to the rise in the online platform such as Fonteva for Associations, 360Alumni, NiceJob and others. In upcoming years it is estimated that the global community software market to grow at a fast pace owing to the increase in improvement for cloud based technologies.
For more information on the research report, refer to below link:
Global Community Software Market
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